Nourish Baby Return and Replacement Policy
At Nourish Baby, we strive to ensure your complete satisfaction with our products. However, we understand that there may be circumstances when you need to return a product. The following terms outline our policy regarding returns and replacements:
Return Eligibility
Due to the sensitive nature of our products, we do not offer a money-back guarantee at Nourish Baby. Returns are accepted only in cases of manufacturing defects or damages reported within 7 days of purchase.
How to Initiate a Return
If you encounter any issues with our products, such as defects or damages, please contact us immediately. To initiate a return, email us at contact-us@nourishbabyskincare.com or call our customer service. Include your order number, your name, the product name, and a detailed description of the issue in your communication.
Return Conditions
- Returns must be initiated and communicated to us within 7 days of the purchase date.
- The item must be in its original packaging.
- The item must be in its original packaging.
Replacement Process
Upon receiving your return request, we will investigate the issue and, if applicable, initiate the replacement process. Replacements are issued only after the defective or damaged product has been returned to us and inspected.
No Refunds
We do not provide refunds. Replacement is the sole remedy for any issues with your order under our Return and Replacement Policy.
Return Address
You will be informed of the appropriate return address when you contact customer service to initiate your return. Please do not send any products back without contacting us first, as we need to verify the reason for the return and guide you through the proper return procedure.
Handling of Late Returns
Returns reported or sent back after the 7-day period will not be eligible for replacement.
Customer Service Contact
For any questions or further clarification on how to return your product, please contact our customer service at contact-us@nourishbabyskincare.com.
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